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ManufacturerBear Robotics, Inc.Robot model · No. 4

Servi Q

Service Robots

CommercialUSA
Key factCommercially Available (Phased Rollout) · Yes
Model details

Model specifications

AvailabilityCommercially Available (Phased Rollout)
Backward Collision DetectionYes
Charging Time<4 hours
Cloud ManagementYes
Depth350 mm
Display18.5-inch advertising display
Fleet ManagementYes
Height1,060 mm
Integrated DisplayYes
Maximum Payload30 kg
Maximum Speed0.7 m/s
Minimum Passage Width450 mm (18 inches)
Multi-Robot CoordinationYes
NationalityAmerican
Navigation SensorsYes
Obstacle Detection SensorsYes
Payload per Tray10 kg
Peer-to-Peer Fleet CommunicationYes
Robot TypeAutonomous Hospitality Service Robot
Runtime≥12 hours
Tray Configuration1, 2 or 3 trays (configurable)
Weight45 kg
Wheel MonitoringYes
Wi-FiYes
Width466 mm

About the Servi Q

The Bear Robotics Servi Q is the most compact member of the Servi hospitality robot family, developed in collaboration with SoftBank Robotics for restaurants, cafés, hotels and other venues where space constraints have traditionally limited robot adoption. Measuring 350 × 466 × 1,060 mm and weighing 45 kg, Servi Q can navigate aisles as narrow as 450 mm (18 inches) while carrying up to 30 kg across configurable tray layouts. Features including reverse navigation, backward obstacle detection, peer-to-peer fleet coordination, spill-resistant transport, wheel-cleaning mode and an integrated 18.5-inch guest engagement display make it well suited for busy, high-traffic hospitality environments.

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